We're here to help

We aim to respond to all email enquiries within a few hours. Phone support is available 24/7 for immediate assistance. During peak times, email responses may take up to 24 hours.

Yes! WebColoni support is available 24 hours a day, 7 days a week, 365 days a year. You can call us or send an email at any time. Our team is globally distributed so there's always someone available.

To help us resolve your issue faster, please include: your account email address, a description of the problem, any error messages you see, the browser and device you're using, and screenshots if possible.

Go to the login page and click "Forgot Password". Enter your email address and we'll send a reset link. Check your spam folder if you don't see it within a few minutes.

Our support team can guide you through using the editor, choosing a template, and setting up your site. For custom design or content writing services, contact us at [email protected] and we'll discuss what's available.

You can cancel anytime from your Billing page — no need to contact support. Scroll to the bottom and click "Cancel Subscription". Your site stays live until the end of your current billing period.